Jira Service Management

{"xsrfToken":"40a552a5515e93c0af5f37121ac6fbdf4548a657_lout","branding":{"id":"4","key":"dtsm","name":"Dreadlogic Technologies™","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de0000","headerLinkHoverBGColor":"#de0000","headerBadgeColor":"#de0000"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/68b6a1b9-f0bf-4c0d-962b-4e042e5672d1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MmM4OTZhNy0wNWY2LTQxMDUtOGJiOS02Njk0YzU4ODkzMTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY4YjZhMWI5LWYwYmYtNGMwZC05NjJiLTRlMDQyZTU2NzJkMSI6WyJyZWFkIl19LCJleHAiOjE3MzQxNDg1MzQsIm5iZiI6MTczNDE0NzkzNH0.Tqu-LdwQem7FbP-ICiVU80lIOOa5H-Rpz2Ww7rsaKtE&client=92c896a7-05f6-4105-8bb9-6694c5889314&mode=fit","logoId":"68b6a1b9-f0bf-4c0d-962b-4e042e5672d1","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Dreadlogic Technologies™ Help Center","sharedPortalName":"Dreadlogic Technologies™","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Dreadlogic Technologies™ Help Center","sharedPortalName":"Dreadlogic Technologies™","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0098e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a1674c53-11c9-4eb1-abda-4784f143dd90/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MmM4OTZhNy0wNWY2LTQxMDUtOGJiOS02Njk0YzU4ODkzMTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmExNjc0YzUzLTExYzktNGViMS1hYmRhLTQ3ODRmMTQzZGQ5MCI6WyJyZWFkIl19LCJleHAiOjE3MzQxNDg1MzQsIm5iZiI6MTczNDE0NzkzNH0.FiZzN_QZGwoI_kNgfn4yrXeVCYFVXzNs0R5Dxos7XwU&client=92c896a7-05f6-4105-8bb9-6694c5889314&height=300&mode=fit","bannerMediaApiFileId":"a1674c53-11c9-4eb1-abda-4784f143dd90","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"dtsm","projectId":10114,"serviceDeskId":4,"name":"Dreadlogic Technologies™","description":"Welcome! Explore products from Dreadlogic Technologies™.","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"28","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10709,"iconUrl":"https://dreadlogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10709","groups":[4],"key":""},{"id":"31","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10695,"iconUrl":"https://dreadlogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10695","groups":[4],"key":""},{"id":"29","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10687,"iconUrl":"https://dreadlogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10687","groups":[],"key":""},{"id":"26","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10696,"iconUrl":"https://dreadlogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10696","groups":[],"key":""},{"id":"27","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10701,"iconUrl":"https://dreadlogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10701","groups":[],"key":""},{"id":"30","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10705,"iconUrl":"https://dreadlogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10705","groups":[],"key":""},{"id":"32","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10699,"iconUrl":"https://dreadlogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10699","groups":[],"key":""},{"id":"25","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10680,"iconUrl":"https://dreadlogic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10680","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[31,28]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"dbad8a5a-9a43-35f0-a44a-93b0b77e5ae7","appLinkName":"System Confluence","appLinkUrl":"https://dreadlogic.atlassian.net/wiki","spaceKey":"DTSM","spaceName":"Dreadlogic Technologies™ Service Management","spaceUrl":"https://dreadlogic.atlassian.net/wiki/spaces/DTSM","isServer":false},"labels":[],"projectKey":"DTSM","serviceDeskId":4,"kbLinkDomainURLs":["https://dreadlogic.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DTSM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MmM4OTZhNy0wNWY2LTQxMDUtOGJiOS02Njk0YzU4ODkzMTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDExNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQxNDkxMzQsIm5iZiI6MTczNDE0NzkzNH0.WCZ383Yl-QLBZawa5XASRD7fnxe92fQQun1jQkb9SFE","targetCollection":"upload-project-10114","endpointUrl":"https://api.media.atlassian.com","clientId":"92c896a7-05f6-4105-8bb9-6694c5889314","tokenDurationInMins":20}},"kbPage":{"id":2184216590,"title":"Security Response Plan Policy","url":"https://dreadlogic.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/2184216590","space":{"key":"DTSM","name":"Dreadlogic Technologies™ Knowledgebase","id":2183102466},"serviceDeskIds":[4],"appLinkId":"dbad8a5a-9a43-35f0-a44a-93b0b77e5ae7","idInString":"2184216590","projects":[{"projectId":10114,"serviceDeskId":4,"portalId":4}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=dreadlogic","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"40a552a5515e93c0af5f37121ac6fbdf4548a657_lout","baseUrl":"https://dreadlogic.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://dreadlogic.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"92c896a7-05f6-4105-8bb9-6694c5889314","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a74347c928b74b2c856a59c6d87345a2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}